Shipping & Returns

From our mines to your door — here's how it works.

Retail Orders

Shipping Times & Rates

DestinationCarrierTimeCost
USADHL / FedEx4–7 business daysCalculated at checkout · Free over $50
CanadaDHL / FedEx5–8 business daysCalculated at checkout
UKDHL5–9 business daysCalculated at checkout
EUDHL5–9 business daysCalculated at checkout
UAE / GulfDHL / Aramex3–5 business daysCalculated at checkout
AustraliaDHL / FedEx6–10 business daysCalculated at checkout
Rest of worldDHL7–14 business daysCalculated at checkout

All retail orders include tracking. Duties/taxes for non-US orders are the buyer's responsibility and are shown at checkout where possible.

Wholesale Orders

Bulk Sea Freight

Route (from Karachi)Transit TimeTerms
US East Coast25–30 daysFOB / CIF
US West Coast28–35 daysFOB / CIF
UK / EU ports20–25 daysFOB / CIF
Gulf ports7–10 daysFOB / CIF

Returns

Our Return Promise

Note: for hygiene reasons, opened food products can't be resold — but if you're unhappy with quality, contact us anyway. We'll make it right.

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